BOOKING FOR Q1 2026

Designing products people love and operations teams trust

I design both customer-facing products and the operational systems that power your team. From startup MVPs to internal systems people understand,

Why Work With Me

What makes working with me different

Research-backed Design

Design grounded in user research, usability testing, and industry standards. Accessible, tested, and built on what works — not assumptions.

Clear Communication

Clear messaging in your product and clear communication across teams. Users understand your interface, and stakeholders understand the decisions.

Dual Expertise

Customer-facing products and enterprise systems. Whether you need product design or operations design, both work together.

Operational Clarity

Internal systems designed so your team knows where information lives, how processes connect, and can navigate with confidence.

Direct Partnership

One person, start to finish. You work directly with me from discovery through launch.

Ready to Move Forward?

Book a free 15-minute discovery call to explore how strategic design can accelerate your brand's growth.

Two Types of Design

Choose the type of design you need

Product Design

Experiences designed to delight users and drive results

Product design & development

Website & app design

User research & testing

Brand identity & messaging

Product Design

Experiences designed to delight users and drive results

Product design & development

Website & app design

User research & testing

Brand identity & messaging

Product Design

Experiences designed to delight users and drive results

Product design & development

Website & app design

User research & testing

Brand identity & messaging

Operations Design

Systems designed so teams understand and navigate confidently

Operational systems audit

Information architecture design

Process documentation

Onboarding & training frameworks

Operations Design

Systems designed so teams understand and navigate confidently

Operational systems audit

Information architecture design

Process documentation

Onboarding & training frameworks

Operations Design

Systems designed so teams understand and navigate confidently

Operational systems audit

Information architecture design

Process documentation

Onboarding & training frameworks

Full-Spectrum Design Partnership

Some companies need both: customer-facing products and internal systems that work together.

Design your customer-facing products

Design your internal operational systems

Ensure both work together seamlessly

Support your growth inside and out

Full-Spectrum Design Partnership

Some companies need both: customer-facing products and internal systems that work together.

Design your customer-facing products

Design your internal operational systems

Ensure both work together seamlessly

Support your growth inside and out

Full-Spectrum Design Partnership

Some companies need both: customer-facing products and internal systems that work together.

Design your customer-facing products

Design your internal operational systems

Ensure both work together seamlessly

Support your growth inside and out

Be Part of the Design Journey

Follow along for insights on intentional design and growing something meaningful.

Subscribe to the Design & Grow 🌱 Newsletter by fwd design co

No spam, just thoughtful design content.

Be Part of the Design Journey

Follow along for insights on intentional design and growing something meaningful.

Subscribe to the Design & Grow 🌱 Newsletter by fwd design co

No spam, just thoughtful design content.

Be Part of the Design Journey

Follow along for insights on intentional design and growing something meaningful.

Subscribe to the Design & Grow 🌱 Newsletter by fwd design co

No spam, just thoughtful design content.

who is fwd design co?

Hey there!


I'm Kristina, the founder and designer behind fwd design co. I design both customer-facing products and the operational systems that power teams.


I built my career at the intersection of information, systems, and people. This perspective means I understand both what your customers experience and what your team navigates daily. Ultimately, they both need the same things: clarity about what's happening and why.


What makes me different:

I combine business strategy (MBA), information science (how people find and organize information, MLIS), and ux design. This mix means I understand not just the visual design, but how to make systems people can navigate and understand.


Two types of work I do:


Product Design: Research-driven design that users love and drives business results.


Operations Design: Internal systems design that helps teams navigate complexity. This is where my enterprise experience (Workday, HR platforms, information management) meets my design expertise.


If you're looking for a design partner who asks the right questions and understands both products and operations, I'm your person. I'm based in Northern Michigan, work with clients globally, and spend my non-design hours coaching high school cross country.

Moving Change Forward

At fwd design co, we're committed to amplifying underrepresented voices in the digital space. As part of this mission, we offer specialized partnership opportunities for women, LGBTQ+, and BIPOC founders who are creating positive change through their work.

BOOKING FOR Q1 2026

Ready to Move Forward?

Let's discuss how strategic design can accelerate your growth.

Submit a Project Request
Book a Call
Submit a Project Request
Book a Call
Submit a Project Request
Book a Call